The Martech Long Tail

Products in the “long tail” of martech have a wide range of different strategies and aspirations

At last count, there are over 11,000 products on the martech landscape. And while it’s been a tough couple of years for many SaaS companies, forcing industry consolidation through acquisitions or shutdowns, the number of new martech startups that keep entering the field remains remarkably robust. Are these people nuts? Hold that thought. We’ll come […]

Products in the “long tail” of martech have a wide range of different strategies and aspirations Read More »

Shifts in Ownership of Marketing Technology Activities

Dissolving martech? Tech stack aggregation brings more power to marketing, more control to IT

Was it John Lennon who wrote, “Imagine there’s no martech, I wonder if you can?” I may be misremembering that lyric. But it’s what came to mind when I saw the above chart. It’s from a new Gartner report, 4 Actions to Improve Martech ROI, and it reveals a pretty dramatic shift in ownership of

Dissolving martech? Tech stack aggregation brings more power to marketing, more control to IT Read More »

Martech Utilization Diagnosis and Remedies

Martech utilization problems: how to diagnose and remedy them

Martech utilization sucks. At least that’s the conclusion one draws from Gartner’s latest 2023 Marketing Technology Survey, which includes the above chart. “Thinking about the totality of the capabilities made available by marketing technology, what percentage of those capabilities are being utilized by your company today?” The average response to that question has dropped steadily

Martech utilization problems: how to diagnose and remedy them Read More »

Martech Replacement Factors

Martech stacks and staff are stabilizing, thanks to both better integration and budget pressure

One of the most interesting annual martech surveys out there is the Martech Replacement Survey produced by the team at MarTech.org. (Kudos to Chris Elwell, whose brainchild this was.) Every year they ask marketers: They also ask about commercial vs. homegrown martech, what the approval process was like, and how the replacement affected staff. Did

Martech stacks and staff are stabilizing, thanks to both better integration and budget pressure Read More »

Degrees of Freedom in Digital Operations: Inverse Conway's Law to Conway's Law

Conway’s Law vs. Inverse Conway’s Law and the future of build vs. buy in martech

I’ve floated the idea of an Inverse Conway’s Law in previous posts before, but only in passing. So today I want to fully describe the concept, because I believe it is a useful way to understand some of the current challenges in martech — and why it may drive a major shift in marketing software

Conway’s Law vs. Inverse Conway’s Law and the future of build vs. buy in martech Read More »

Average SaaS Tech Stack Size 2021 - 2023

Countering 4 “myths” of tech stack dysfunction: shrinkage, martech, shadow IT, and utilization

Why let data get in the way of a good narrative? Tech stacks are going to shrink dramatically. Marketing’s tech stack is bloated compared to every other department. Shadow IT is a scourge across major martech systems. And most SaaS products — especially martech apps — are highly underutilized, a wanton waste of resources. It’s

Countering 4 “myths” of tech stack dysfunction: shrinkage, martech, shadow IT, and utilization Read More »

Spectrum of Composability in Martech

Composability is already everywhere in martech today, you just may not realize it (which is a good thing)

Lately, I’ve been excitedly talking about “composability” as a major new trend in martech (and business technology in general). But in the absence of defining it more precisely, the term has triggered some confusion and debate about what is or isn’t technically feasible today. So let’s rectify that. In the most broad sense, composability is

Composability is already everywhere in martech today, you just may not realize it (which is a good thing) Read More »

Partners Becoming More Effective As A Channel

Breaking through the noise getting harder? Here’s one marketing channel that’s getting more effective

To regular readers, it’s no surprise that I’m bullish on ecosystems. I’ve long advocated that platform ecosystems solve many of the challenges of an ever-changing, highly-diversified martech landscape. It’s also what I focus on at HubSpot, with the company’s ecosystem of technology partners. (So, yes, I’m biased. But that doesn’t mean I’m wrong.) In my

Breaking through the noise getting harder? Here’s one marketing channel that’s getting more effective Read More »

AI Moat for Martech

The key point of Google’s “we have no moat” memo on generative AI is that ecosystems are the moat

A few weeks ago, an internal memo from Google (or so it was claimed) was leaked that warned, “We have no moat.” Allegedly, it was written by an AI researcher at the company who was explaining how the real competitive threat to Google’s generative AI initiatives wasn’t OpenAI. It was open source communities. If you

The key point of Google’s “we have no moat” memo on generative AI is that ecosystems are the moat Read More »