Martech collaboration between marketing and IT, and the real impediments to martech success

Martech Management Between Marketing and IT

Last month, I declared that the 10-years war between marketing and IT was over. This was in response to Gartner's CMO Spend Survey 2019-2020 that showed a remarkable reversal in the relationship: IT went from being one of the "top inhibitors" to marketing's vision and strategy to being a "top supporter." Actually, IT vaulted into first place as now the very top supporter of marketing. This week, Gartner shared their new Marketing Technology Survey 2019 research with me that provided deeper Continue Reading...

Two themes for martech stack leaders: collaboration and integration

Omnichannel Martech Stack

The following is a guest post by Tony Byrne, founder of Real Story Group and popular speaker and workshop leader at the MarTech conference series. The above graphic is Real Story Group’s Omnichannel Stack Reference Model. Earlier this autumn, Real Story Group convened two-dozen martech/CX stack owners from among our larger subscribers for two days […]

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Your martech stack is probably 2X as big as you think it is

Size of Tech Stacks (Estimated vs. Actual)

The editorial staff here at chiefmartec.com (looking in the mirror) are rather obsessed with martech stacks. What’s in them? How much is controlled by IT or marketing operations? How do marketers think of them? How many apps in them support self-service users? How big are they? Blissfully recently published their SaaS Trends: IT & Compliance […]

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What do martech and the Portuguese navy have in common?

Martec's Law in Jane's Defense Weekly

About a month ago, I received an odd comment on my blog, “Martec’s Law was quoted by the Portuguese navy with respect to asymmetrical warfare. It is definitely a law now.” Huh? That mandated an immediate Google search. Sure enough, Martec’s Law had just appeared in Jane’s Defense Weekly — what AdAge is to marketers, […]

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Why Lyft decided to build their own internal martech platform

Lyft's Marketing Automation Platform

A few months ago, I read a fascinating article published by the Lyft Engineering team on Medium, Building Lyft’s Marketing Automation Platform. While we know there are a lot of homegrown martech systems in the wild, it’s rare for them to be described publicly. I’ve referred to them as “dark martech” because of that lack […]

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A martech milestone: IT leaders embrace the upside of “shadow IT”

Benefits of Shadow IT

There are notable inflection points in the history of martech where you simply have to pause and say, “Wow, the world sure has changed.” Crossing more than 1,000 solutions on the marketing technology landscape in 2014 was one. Digital ad spend surpassing traditional ad spend earlier this year was another. And now here’s a big […]

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The 10-years war between marketing and IT is over

Marketing and IT Make Peace

I was reading Gartner’s latest CMO Spend Survey 2019-2020 — spoiler alert: average marketing budgets have fallen to 10.5% of company revenue and the percentage of the marketing budget dedicated to martech slipped from 29% to 26% — when something truly remarkable popped out at me. On page 20, Gartner included the chart at the […]

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Martech is now a $121.5 billion market worldwide

Martech Budgets (US and UK)

Martech: 2020 and Beyond, a new report collaboratively produced by BDO, WARC, and the University of Bristol, estimates that the worldwide spend on marketing technology is $121.5 billion. Their report focuses on martech spending in North America and the UK, where they’ve sized the market as growing from $34.3 billion in 2017 up to $65.9 […]

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Your martech community needs you: opportunities to speak at MarTech

Speak at MarTech

This is my bi-annual call for leaders, practitioners, and pioneers across the marketing technology and operations community to send in proposals to present at the MarTech conference. Our next event will be in San Jose, April 15-17, and we’re accepting speaker nominations through November 8. The best way to truly master something is to teach […]

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The (near) future of marketing is decentralized

Decentralized Marketing Organizations

In Gartner’s most recent Marketing Organizational Survey for 2019 — how marketing leaders structure their teams today and how they expect them to change over the next several years — a remarkable finding popped out to me: 20% of respondents reported that they run some form of decentralized marketing organization today. By the end of […]

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