Month: January 2013

Balancing marketing technology and IT at a Fortune 500 firm

Marketing technology management can look straightforward on paper, when analysts and pundit-bloggers such as myself draw simplified diagrams of new organizational structures with a few quick brushstrokes. But the real work of implementing these organizational changes for “the new marketing” — and the cultural shifts entangled in that mission — especially at a major Fortune 500 company is considerably more complicated. I have tremendous respect for the people tackling that. Therefore, it was my pleasure …

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Mayur Gupta

3 epicenters of innovation in modern marketing

Here’s another way to visualize the relationship between big data and the other innovations happening in the marketing department. I propose that there are three epicenters of innovation in modern marketing: The first is customer communications and the revolution brought about by social media. Marketing communications has, rather quickly, moved from being a one-way broadcast to a more personal, two-way interaction with customers, prospects, and influencers, all interconnected together. Organizations have had to embrace operational …

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3 Epicenters of Marketing Innovation

CMOs must become systems thinkers and culture champions

There are few companies that are witness to The Great Digital Transformation of the world at the scale of IBM. And as that transformation overtakes the marketing department — an epic collision of cultures like no other in the history of business — I envy the court-side seats they have seeing this play out across many different organizations, in many different industries, all around the globe. So I was excited by the opportunity to interview …

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John Kennedy IBM

The big data bubble in marketing — but a bigger future

Let’s face it: marketing is in a big data bubble. That’s both a “big data” bubble and, more generally, a big “data” bubble. Everyone is talking about data, big data, data analytics, big data analytics. Vendors, analysts, consultants, pundits, bloggers, etc., are all falling all over themselves to squeeze these terms into their propaganda content marketing. As just one example, three out of the Top 10 predictions for CMOs by IDC revolve around data. How …

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Big Data, Big Testing, Big Experience

50% of all new marketing hires will be technical

“Starting in 2013, after the CMO realizes that he/she does not have the skill sets in place for data analytics proficiency, 50% of new marketing hires will have technical backgrounds.” That is prediction #5 on IDC’s Top 10 CMO Predictions for 2013, released last week by analysts Rich Vancil and Kathleen Schaub. I dream about bold declarations like that from mainstream analysts, validating the central hypothesis of this blog: marketing is now a technology-powered discipline, …

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Art, Copy, Code, Data

New species of marketers in the marketing kingdom

“As a marketer, you have two choices: adapt and survive, or stand still and die. The ones who do the first the best will emerge at the top of the marketing food chain.” That’s the concluding quote from Gord Hotchkiss’s latest article on MediaPost: Evolving On The Fly: Growth Hackers, Agile Marketers, Bayesian Strategists And CMTs. Gord’s Search Insider column is my weekly go-to source for big picture thinking in the evolution of marketing. This …

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Marketing Punctuated Equilibrium

The drama that swirls around data in marketing

Great article in The New York Times this past weekend, Can Social Media Sell Soap?, sheds some light on the war in marketing between the “humanists” of Don Draper’s world and the “quants” of the digital marketing revolution. The essence of the story: data-driven marketing is incredibly promising, but it is not all-powerful. Those who polarize themselves into one camp or the other, rather than seeking the best of both worlds, find themselves on precarious …

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Marketing services and technology M&A increased 67% in 2012

The Jordan, Edmiston Group, Inc. (JEGI) investment bank released their report of 2012 M&A deals in media, information, marketing, and technology sectors last week. Overall, the number of deals and the total value of deals were way up — a 50% increase in the number of deals and a 43% increase in total value over 2011. A few highlights worth calling attention to: The sector with the largest number of deals and the highest total …

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A striking example of the power and peril of data

Here’s a parting story from 2012 that I think sets the stage for a major theme of 2013: data has power. Last week a newspaper in New York published an interactive map of gun permit owners in Westchester and Rockland counties. It made it effortless for anyone to see who has a gun permit in their neighborhood, with names and addresses. While this is not the first time such information has been put online, this …

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