Digital is easy. Try A/B testing in the real world.

Uncontrolled by Jim Manzi

If I was going to recommend one book for an executive to read about the power of controlled experiments in business, it would be Uncontrolled: The Surprising Payoff of Trial-and-Error for Business, Politics, and Society by Jim Manzi. It’s impossible to read this book and not walk away enthused about the potential of testing and […]

The emerging third-party era of marketing automation

Marketing Automation Third-Party Software

Will marketing technology consolidate into a handful of behemoth super-platforms? Or will it continue to diversify with more innovative new software? My theory on marketing technology consolidation vs. diversification has been both. I believe that a set of “backbone” platforms will serve as the foundation of marketing’s technology infrastructure, but they will promote open APIs […]

CEOs look toward disruptive technology more than CMOs

External Factors Shaping Enterprises

CEOs have come to recognize, more than ever, that disruptive technology poses the single biggest existential threat to the future of their businesses. Or, on the optimistic side of that coin, it promises tremendous opportunity for them to capture new ground. IBM recently released their latest global C-suite study — The Customer-activated Enterprise — and […]

This CMO wrote the book on big data marketing, literally

Lisa Arthur

As marketers, we have more data at our disposal now than our predecessors could have imagined in their wildest dreams. However, this bounty of data is not without challenges. Two recent posts I wrote on these challenge — data is the most underutilized asset in marketing and strategic data vs. data theater — were inspired […]

10 reasons why marketing nerds are so darn lovable

Marketing Nerd Pride

Lattice Engines was kind enough to include me in a recent list of their favorite marketing nerds. I’m certainly honored by the esteemed company they put me in, with true tech-savvy marketing wizards such as Ann Handley, Mike Volpe, Christopher Penn, David Raab, Joe Chernov, and many others whom I admire. But I have to […]

Debunking 3 myths of agile marketing

Agile Marketing Cycle

Agile marketing continues to grow in popularity. Why? The old “waterfall” approach to marketing planning and execution simply can’t keep pace with the speed at which prospects (and competitors) can move in the superconductive digital world. In a Forrester report earlier this year, from which the graph below was excerpted, analyst Laura Ramos wrote, “The […]

2 human strengths that are also 2 data weaknesses

See the pattern?

Two of the greatest strengths of the human mind in marketing: Our ability to detect patterns from imperfect information. Our ability to tell stories that resonate and spread. Ironically, these are also two of our biggest weaknesses in data-driven marketing I’m presenting today at DemandCon on a panel about effective marketing management with data. The […]