February 2015

Redesigning Leadership

A magical junction of design, technology, and leadership

Possibly the most exciting phenomenon in the professional world today is the intermingling of disciplines. Certainly the intersection between marketing and technical roles — IT, software development, “industrial” operations — is one of those important junctions. But there are many more. Even marketing and technology are no longer merely a two-way crossroads. Increasingly design is

A magical junction of design, technology, and leadership Read More »

Lean UX

Marketing as UX incarnate, with agile and lean principles

Marketing has shifted from the business of communications to the business of experiences. It’s the experiences that we give our prospects and customers, from their very first touchpoint with us onward, that “communicates” our brand. And in a digital world, almost all of those experiences are mediated by software. Once you accept those premises, then

Marketing as UX incarnate, with agile and lean principles Read More »

MarTech Conference Agenda for San Francisco 2015

Asking the right questions about marketing technology at MarTech

If there’s one overarching theme to the upcoming MarTech Conference in San Francisco, March 31 – April 1, it’s crossing boundaries: Discipline boundaries between marketing, engineering, design, and user experience Departmental boundaries between marketing, IT, sales, and other functions Operational boundaries between front-office and back-office “silos” Hierarchical boundaries between CMOs, VPs of digital marketing, heads

Asking the right questions about marketing technology at MarTech Read More »