Scott Brinker

Why marketing may solve the innovator’s dilemma

You may have heard of the recent report by the Economist Intelligence Unit, Cultivating Business-Led Innovation. The big conversation nugget that has been appearing on a number of marketing industry sites is the survey result stating that more than twice as many executives cite marketing as involved in bringing innovative ideas to market than IT. Yes, 45% of senior executives say marketing is involved in birthing innovative ideas, but only 19% say their IT teams …

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Moving marketing beyond the arts and crafts department (interview)

While the marketing technology landscape is vibrant and crowded with innovators of all kinds, there are only a handful of companies that can legitimately take credit for having — near single-handedly — changed the very way marketers think and talk about marketing. HubSpot, the people who invented “inbound marketing,” is one of them. So it was great to ask Mike Volpe, their CMO, a few questions about how they manage their own marketing — including …

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What agile marketers can learn from the U.S. CTO

Think your organization is too large or too political to adopt agile marketing? You might take inspiration from the U.S. CTO Todd Park, who has ignited a number of agile projects in the U.S. federal government and — isn’t there a law against this? — is actually getting stuff done. Park, who has a successful background as a tech-savvy entrepreneur (he co-founded Athenahealth in the 90’s), was the CTO of the Department of Health and …

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Econsultancy’s CEO: Marketing needs pi-shaped people

Ashley Friedlein, the CEO of Econsultancy, has a great op-ed in Marketing Week today, Why modern marketers need to be pi-people. That’s “pi” as in the capital Greek letter pi that looks like this: Π. It’s a riff on the label “T-shaped people” that has been popularized in digital marketing over the past few years. T-shaped people have a specific expertise where they go really deep (e.g., graphic design, software development, data analytics, etc.), but …

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3 enterprises where marketing leads marketing technology

I’ve been advocating for marketing to lead its own technology for almost 5 years now. I believe that the splicing of code and data into the DNA of marketing is one of the big picture meta-trends of our industry. Forrester has recommended a marketing technology office within the marketing department. Recent Gartner research shows that 72% of high-tech marketers now have a chief marketing technologist role in their organizations. Even IBM is now championing the …

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The “marketing technologist” of U.S. elections

There’s been a lot of furor over the years about Nate Silver’s FiveThrityEight blog for predicting the outcome of U.S. elections using more math than mouth. His critics usually include those who disagree with the predicted outcomes of his models and those who make their living crafting, um, less analytical narratives for the heated horse races of American politics. (You can read a brief history of FiveThrityEight and its controversies on Wikipedia. As noted elsewhere, …

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Good content marketing is a part of customer experience

Today the Content Marketing Institute, MarketingProfs, and Brighcove released a new 2013 B2B content marketing report with updated benchmarks, budgets, and trends for North America. It sheds light on the budgets, content tactics, and social distribution channels that B2B marketers are using to build brand awareness, acquire customers, and generate leads. But one of the things I found most interesting was this: Out of the 1,416 respondents, 56% do all their content creation in-house. Even …

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5 meta-trends underlying almost all of modern marketing

The fast-paced evolution of marketing is a sea of trends, from attribution models to the Zero Moment of Truth. So many trends, in fact, that it can be hard to keep track of them all. A meta-trend runs deeper, powering more specific trends, like a tidal force that drives waves to the shore. The following graphic illustrates five meta-trends that I believe underpin almost all of the marketing trends we see today — and new …

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IBM champions the chief marketing technologist

Virginia Sharma, VP of Marketing and Communications at IBM India/South Asia, recently posted a presentation on SlideShare titled The New Profession on a Smarter Planet: Chief Marketing Technologist. The chief marketing technologist from IBM India Smarter Marketing According to Virginia, the timeless responsibilities of marketers everywhere: Knowing the customer. Defining what to market and how to market it. Protecting the brand promise. …are evolving into three imperatives for a new profession: Understanding each customer as …

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Whatever it is, we’re calling it “marketing automation”

“Marketing automation” as the label for a major — if slightly amorphous — category of modern marketing software appears to be here to stay. Three recent points on the curve: The acquisition of Pardot by ExactTarget, labeled as a marketing automation deal. The IPO of Eloqua earlier this year, again labeled as a marketing automation offering. A recent IDC report that includes marketing automation as an explicit budget allocation. The latter is perhaps the most …

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