I believe marketing must lead its own technology. As detailed in my presentation Rise of the Marketing Technologist, I think marketing departments need marketing technologists on staff, led by a marketing CTO who reports to the CMO. It’s the only prayer marketing has in a world where technology is infused into every medium and message, […]
Shadow IT vs. Shadow Marketing Read More »
Marketers love data. Web analytics, behavioral targeting, social media monitoring, audience measurement, and ever-expanding CRMs are all testament to the demand for more data about prospects and customers. But that kind of data flows one-way: from the outside world into marketing. However, a new way of marketing with data is emerging that heralds a more
Data as a new marketing channel Read More »
What’s the best way to scale marketing? When marketing grows beyond one person, how do you divide up the work? This is one of the key strategic decisions the CMO makes, as the architecture of the marketing organization shapes its strengths and weaknesses. As my operations professor at MIT often said, “structure dictates behavior.” The
Scaling the new marketing organization Read More »
The winds of change are blowing through IT, and it’s not a gentle summer breeze. Earlier this month, Hewlett-Packard announced they were cutting 9,000 IT jobs. They’re consolidating their data centers and making them far more automated, as more advanced software and hardware eliminates the need for so many hands-on system and network administrators. This
The cloud threatens creative destruction for IT Read More »
Forgive me for this rant, but I hope this will be helpful as an example of how short-sighted, overly aggressive marketing optimization techniques can backfire with long-term brand damage. I’ve been a register.com customer for about 10 years now. I know, some of you will instantly point out that they’re one of the most expensive
When marketing optimization feels like extortion Read More »
Razorfish just released a great new report, Nimble: Publishing in the Digital Age, written by Rachel Lovinger. The target audience is clearly large publishers and mega media companies, but there are important trends here that are relevant to everyone who thinks of distributing content on the web — e.g., anyone in marketing. The three key
3 nimble trends changing content and marketing Read More »
I continue to receive terrific feedback about my presentation and essay on the rise of the marketing technologist — thank you to everyone who has contributed comments, anecdotes, and ideas. The pent up desire for marketing to take control of its technological destiny is clearly bursting at the seams. You’ve inspired me to take that
The Marketing Technology Manifesto Read More »
This week, I ran a pilot of my latest study for improving trust in online advertising — the first time I’ve run an experiment with human subjects physically in the lab. Two thoughts I wanted to share from the experience: First, don’t ever underestimate the power of brands. I’ll share more about that once we
Trust, brands, and the marketing dashboard of the future Read More »
Last week was the inaugural Conversion Conference (#ConvCon), a new event organized by landing page optimization expert Tim Ash and co-located with the eMetrics marketing optimization summit. While there were plenty of terrific sessions on landing pages and conversion optimization — my post-click marketing craft and trade at ion — three larger marketing themes emerged
3 big picture marketing themes from #ConvCon Read More »
Looking for a conference that really pushes the envelope of digital marketing? Last year, I gave a talk at the Semantic Technology Conference on marketing in the semantic web. At the time, the topic was in its infancy. But as predicted, a lot happens in one year. This June, at the 2010 Semantic Technology Conference
15 sessions on marketing and the semantic web Read More »
