Marketing Software

3 epicenters of innovation in modern marketing

Here’s another way to visualize the relationship between big data and the other innovations happening in the marketing department. I propose that there are three epicenters of innovation in modern marketing: The first is customer communications and the revolution brought about by social media. Marketing communications has, rather quickly, moved from being a one-way broadcast to a more personal, two-way interaction with customers, prospects, and influencers, all interconnected together. Organizations have had to embrace operational …

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3 Epicenters of Marketing Innovation

Marketing services and technology M&A increased 67% in 2012

The Jordan, Edmiston Group, Inc. (JEGI) investment bank released their report of 2012 M&A deals in media, information, marketing, and technology sectors last week. Overall, the number of deals and the total value of deals were way up — a 50% increase in the number of deals and a 43% increase in total value over 2011. A few highlights worth calling attention to: The sector with the largest number of deals and the highest total …

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5 thoughts on Oracle’s acquisition of Eloqua for $871 million

Wow, this certainly tops off a spectacular year in the marketing technology space: yesterday, Eloqua announced that it was being acquired by Oracle for $871 million. Reflecting on this last night, five thoughts came to mind: Thought #1: Congratulations First, big congratulations to Joe Payne, Steven Woods, and the rest of the Eloqua team! I’ve been a big fan of Steven’s thinking around digital body language for many years. They’ve done an amazing job of …

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The “marketing technologist” of U.S. elections

There’s been a lot of furor over the years about Nate Silver’s FiveThrityEight blog for predicting the outcome of U.S. elections using more math than mouth. His critics usually include those who disagree with the predicted outcomes of his models and those who make their living crafting, um, less analytical narratives for the heated horse races of American politics. (You can read a brief history of FiveThrityEight and its controversies on Wikipedia. As noted elsewhere, …

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Whatever it is, we’re calling it “marketing automation”

“Marketing automation” as the label for a major — if slightly amorphous — category of modern marketing software appears to be here to stay. Three recent points on the curve: The acquisition of Pardot by ExactTarget, labeled as a marketing automation deal. The IPO of Eloqua earlier this year, again labeled as a marketing automation offering. A recent IDC report that includes marketing automation as an explicit budget allocation. The latter is perhaps the most …

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Will your next marketing manager be a bot?

Do you think computers and software could run marketing as well as humans? Or better? Skeptics and humanists — which describes my leanings on this subject, even though I’m a technologist by trade — may reflexively answer “no.” The complex organizational and psychological facets of marketing — a discipline renown for creativity and imagination — seems like it would defy the purely mechanical capabilities of computation. That’s true today. But if you doubt the potential …

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3 different futures for marketing technology

My post from last week — is marketing technology consolidating or diversifying — resonated with the folks at HubSpot, and they invited me to contribute a few thoughts on that subject to their blog. The result: Will Marketing Technology Look Like iOS Someday? As illustrated in the graphic above, we consider three possible futures for marketing technology: Diversified with no real center of gravity (kind of what we have today), on the left. Consolidated into …

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Is marketing technology consolidating or diversifying?

Is marketing technology consolidating or diversifying? Every few weeks it seems like we see a new round of marketing technology acquisitions, especially from Oracle, Adobe, IBM, Salesforce.com, Google. For example, Google’s recent acquisition of Wildfire. There are certainly plenty of anecdotes to support the narrative that marketing technology is consolidating. At the same time, however, the pages of TechCrunch, VentureBeat, PandoDaily, GigaOm, etc., are constantly pumping out announcements of new ventures launching in this space. …

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Marketing Technology Landscape Supergraphic (2012)

UPDATE: The 2020 Marketing Technology Landscape is now available. Marketing is in a whirlwind of technological innovation. It’s thrilling, inspiring, and a little dizzying. Last year, I made the first version of a marketing technology landscape infographic to try to glimpse the “big picture” of this broad field. I’m pleased to now share with you the all-new 2012 version of this supergraphic above (click to open a large version that’s actually readable). Its purpose is …

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We are the 1% (of global marketing spend)

Marketers will spend about $1 trillion this year on external costs: everything from advertising of every kind, marketing services such as direct mail and lead generation, agency fees, data and intelligence such as market research, and — at the very bottom of the stack — software and technology. In 2012, marketing technology will account for only 1% of marketing spend. According to a recent report by research analyst Dan Salmon, the amount spent on software …

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