Marketing Software

Degrees of Freedom in Digital Operations: Inverse Conway's Law to Conway's Law

Conway’s Law vs. Inverse Conway’s Law and the future of build vs. buy in martech

I’ve floated the idea of an Inverse Conway’s Law in previous posts before, but only in passing. So today I want to fully describe the concept, because I believe it is a useful way to understand some of the current challenges in martech — and why it may drive a major shift in marketing software […]

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Average SaaS Tech Stack Size 2021 - 2023

Countering 4 “myths” of tech stack dysfunction: shrinkage, martech, shadow IT, and utilization

Why let data get in the way of a good narrative? Tech stacks are going to shrink dramatically. Marketing’s tech stack is bloated compared to every other department. Shadow IT is a scourge across major martech systems. And most SaaS products — especially martech apps — are highly underutilized, a wanton waste of resources. It’s

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Spectrum of Composability in Martech

Composability is already everywhere in martech today, you just may not realize it (which is a good thing)

Lately, I’ve been excitedly talking about “composability” as a major new trend in martech (and business technology in general). But in the absence of defining it more precisely, the term has triggered some confusion and debate about what is or isn’t technically feasible today. So let’s rectify that. In the most broad sense, composability is

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AI Moat for Martech

The key point of Google’s “we have no moat” memo on generative AI is that ecosystems are the moat

A few weeks ago, an internal memo from Google (or so it was claimed) was leaked that warned, “We have no moat.” Allegedly, it was written by an AI researcher at the company who was explaining how the real competitive threat to Google’s generative AI initiatives wasn’t OpenAI. It was open source communities. If you

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2023 Martech Stackie Awards: 36 Illustrated Martech Stacks

36 illustrated and insightful martech stacks from the 2023 Stackie Awards

I hope you had a wonderful #MartechDay yesterday. It’s one day a year — the first Tuesday in May — to expressly celebrate all the amazing martech and marketing operations pros who make marketing work behind the scenes. I spent yesterday in our online Best of Breed Marketing Summit. We had 20+ sessions from top

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Martech Map: Marketing Technology Landscape 2023

2023 Marketing Technology Landscape Supergraphic: 11,038 solutions searchable on martechmap.com

Happy #MartechDay to you! Today during our virtual Best of Breed Marketing Summit — you can still catch sessions on demand for this next week — Frans Riemersma and I released the 2023 edition of the marketing technology landscape. You can download a hi-res slide of the landscape or even a super hi-res PDF. But

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2nd Order Effects of Generative AI in Marketing and Martech

Exploring the 2nd order effects of generative AI in marketing and martech

What an amazing time to be working in marketing and martech! Our entire industry is blossoming like the wildflower “super bloom” happening in California this spring, fed by the rain, rivers, and sunshine of generative AI, universal cloud data warehouses, and software composability. There’s literally gold flowing down from the mountains in California — and

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SaaS Stacks Size and Cost for Martech and More

How big is your tech stack, really? Here’s the latest data…

It’s springtime, in the Northern hemisphere, and tech stacks are blooming. Zylo, a SaaS management platform that manages over 30 million SaaS licenses for its customers — more than $30 billion in SaaS spend under management — just released their 2023 SaaS Management Index report. It shares aggregate statistics across all of their customers’ SaaS

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