Secrets of a Silicon Valley marketing technologist

Jason Seeba

Okay, perhaps that headline sounds a tad too much like a salacious exposé, which this is not. This is, however, an enlightening Q&A with Jason Seeba, lead marketing technologist at BloomReach, a rapidly growing Silicon Valley company that creates big data marketing applications used by major Internet retailers such as Neiman Marcus, Williams-Sonoma, and Wine.com. […]

Marketing’s intersection of complexity and accountability

Complexity and Accountability

While I don’t usually cover start-up launches on this blog — a space well-covered by TechCrunch and many others who are great at it — today’s Q&A with Jennifer Zeszut, CEO of Beckon, does correspond with the launch of their company yesterday out of “stealth mode.” Jennifer and I connected around a piece I wrote […]

6 questions with SAP’s chief marketing technologist

Andreas Starke, Marketing BIO at SAP

When I posted my presentation The Marketing Technologist: Neo of the Marketing Matrix a few months ago, one of the people who commented on it was Nancy Fessatidis, VP of Marketing Operations at SAP: Great post Scott. The CMT role has served us well at SAP. We call this our Business Information Officer (BIO). It’s […]

Digital is easy. Try A/B testing in the real world.

Uncontrolled by Jim Manzi

If I was going to recommend one book for an executive to read about the power of controlled experiments in business, it would be Uncontrolled: The Surprising Payoff of Trial-and-Error for Business, Politics, and Society by Jim Manzi. It’s impossible to read this book and not walk away enthused about the potential of testing and […]

This CMO wrote the book on big data marketing, literally

Lisa Arthur

As marketers, we have more data at our disposal now than our predecessors could have imagined in their wildest dreams. However, this bounty of data is not without challenges. Two recent posts I wrote on these challenge — data is the most underutilized asset in marketing and strategic data vs. data theater — were inspired […]

Conquering the challenges of social media at scale

Jeremy Epstein

“Marketing infrastructure.” Not too many years ago, that might have been nominated as an oxymoron, right up there with a deafening silence, sweet sorrow, and jumbo shrimp. But now, that’s where some of the most interesting developments in marketing are happening. Marketing operations is on the rise. Process is “the new black” in data-driven marketing. […]

When a marketing technologist is also the CMO

David Newberry

There are generally two audiences for my blog: (1) CMOs and marketing executives, who want to understand how technology fits into the bigger marketing picture; and (2) marketing technologists, who know the technology and appreciate a site dedicated to their art. Every now and again, however, I connect with someone who is both a CMO […]

Beyond the technology, the art of customer experience

Darren Guarnaccia

In the upper right of Gartner’s latest magic quadrant analysis of web content management (WCM) providers — in the top of the “leaders” quadrant — there are three companies: Adobe, SDL, and Sitecore. If you’re an enterprise marketing department looking for a web platform, odds are you’re talking with one or all of these vendors. […]

A vision of marketing orchestration beyond automation

Steve Krause

Southwest Airlines. Whole Foods. Lego. Dollar Rent-a-Car. Under Armour. These are all great brands. And behind every great brand these days, it’s worth asking — if you’re a marketing technologist — what marketing software are they using? The common denominator across those five — and many more like them — is a cloud-based digital marketing […]

Haves vs. have-nots in marketing/sales alignment

Brian Kardon

I first met Brian Kardon a couple of years ago, when he was the CMO of Eloqua. He was one of the early advocates for this blog, and he provided a lot of encouragement on the emergence of this new breed of “marketing technologists” that they were seeing appear among many of their customers. When […]