Scott Brinker

Nationwide CMO credits marketing technologist

On the heels of Gartner’s recent confirmation that marketing technologists are proliferating within marketing departments, I came across this great example in an article in Insurance & Technology — Nationwide CMO: ‘I Have Double-Digit Million Dollars in IT Projects’. In an interview with associate editor Nathan Golia, Nationwide’s EVP and CMO Matt Jauchius acknowledged that marketing is now investing a tremendous amount of money into technology — the double-digit millions of dollars mentioned in the …

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Nationwide Insurance

Gartner confirms 70% have chief marketing technologist

Last year, Gartner found a surprising result — should I have been surprised? — from their high-tech marketing budget survey: 72% of their respondents indicated that there was a “chief marketing technologist” type role in their organization. While I’ve been predicting the rise of the marketing technologist for several years, that struck me as a spectacularly rapid adoption rate. Had we reached a tipping point? Now, last week, they released key findings from their U.S. …

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70% Have a Chief Marketing Technologist

What do you mean by marketing as a science?

I’m fascinated by this chart that was included in a recent report by Eloqua and BtoB Magazine, Defining the Modern Marketer: From Ideal to Real. Based on a survey of 556 B2B marketing professionals from companies of all sizes and industries, the report reveals current perceptions about what “modern marketing” is today — and should be tomorrow. At first glance, the tall blue and red peaks in the middle pop out, showing that the largest percentage …

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Marketing: Science or Art?

“Brand debt” and a gap in the agile marketing manifesto

Agile marketing is often celebrated for speed — empowering marketing teams to get more ideas out into the market faster. But while that is often a valuable side benefit, it’s not one of the key principles behind agile marketing. In fact, putting too much emphasis on speed can be detrimental to marketing’s larger mission. The heart of agile marketing is really its adaptability. By breaking ideas into small pieces and using short work cycles to …

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Brand Debt in Agile Marketing

How formal should your marketing experiments be?

How formal should your marketing experimentation programs be? That was the question I was asking myself looking at the above “test definition brief” that was included in a report jointly produced by Google and the Marketing Leadership Council: The Digital Evolution in B2B Marketing. The report — which I think is terrific overall for a behind-the-scenes look at how several larger enterprises are integrating digital marketing more holistically into their organizations — raises the concern …

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Marketing Experimentation Risk Matrix

Marketing data: exploration vs. confirmation

There is tremendous excitement around data-driven marketing. A whole catalog of data-related phrases are echoing throughout the marketing world: big data, data mining, data science, data exchanges, data management platforms, controlled experiments (“big testing“), analytics, metrics, dashboards, etc. But the data driving all these different activities isn’t quite the same. Or, more accurately, the contexts in which marketers use that data aren’t the same. Different data-driven activities change how you should think about data, manage it, …

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Marketing Data: Exploration vs. Confirmation

The blurring of agencies, software vendors, and IT shops

The Jordan Edmiston Group, Inc. (JEGI), a leading investment bank in the marketing and media space, recently released a new report on the enterprise marketing management (EMM) stack. They start by noting that from 2010-2012, four companies (“The Big Four”) have invested over $20 billion in marketing technology M&A: Adobe, IBM, Oracle, and Salesforce. But they quickly point out that some of the biggest disruption resulting from these acquisitions hasn’t been in the enterprise software …

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Service Providers in the EMM Stack

Data is marketing’s gateway drug to software fluency

In observing the language that CIOs and CMOs alike keep using around the big data bubble — where both parties seem ready to acknowledge that marketing is in the hot seat for making productive use of data — I’m starting to conclude one of two things: “Data” is a euphemism for all application-level marketing technology. There’s an illusion that data-driven marketing can thrive independent of any deeper engagement with the technology that generates or harnesses …

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The Circle of Life of Data

Moving a blog is quintessential marketing technologist work

Migrating a blog from one platform to another reminds me of the saying: “In theory, theory and practice are the same; in practice, they’re different.” In the process of moving this blog from Typepad to WordPress — on the occasion of our 5th anniversary — I was struck by how this is exactly the sort of work for which marketing technologists are ideally suited. The blog itself is a marketing mission. There are all kinds …

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Theory vs. Practice

5 years worth of marketing technology geekery

This month marks the 5th anniversary of the launch of this blog. The momentum that has grown around these topics of marketing technology management, marketing technologists, marketing software, marketing data, agile marketing, etc., has been incredibly exciting. Thank you for reading, sharing, and contributing. On the occasion of this 5th anniversary, I decided to invest in fixing up the place a little. First, a fresh coat of paint. I commissioned a logo to give the …

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5 Years of Chief Marketing Technologist

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