“The problem is very rarely data…”
“The problem is very rarely data, or that we don’t have access to data.” So said Avinash Kaushik, web analytics and marketing data guru, in his keynote at this week’s SES conference in San Francisco. In Avinash’s view, business optimization in the digital world requires mastering three things: Influence — reaching the right people at the right time with the right message Experience — delivering remarkable customer experiences in all channels Value — recognizing the …