Scott Brinker – Page 81

Should agencies show more -aaS?

June 21, 2011

First there was SaaS — software-as-a-service. Then PaaS — platform-as-a-service. Then IaaS — infrastructure-as-a-service. These days it’s EaaS — everything-as-a-service. Development-as-a-serivce (DaaS). Testing-as-a-service (TaaS). Content-as-a-service (CaaS). Social-media-as-a-service (SMaaS). I’m not making these up. Is it AaaS — anything-as-a-service? Is the right adjective for that AaaS-inine? Which made we wonder… Should agencies simply rebrand themselves as […]

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CEOs rank technological factors higher than CIOs

June 10, 2011

I recently read the report from the 2011 IBM Global CIO Study, the result of “face-to-face conversations with more than 3,000 chief information officers worldwide.” Frankly, it read a little more like an IBM sales brochure than an objective research report — kind of light on actual data. But I did find one semi-quantitative diagram

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Google finally innovating with search ads

June 9, 2011

Maybe it’s the Mad Men marketer in my hybrid DNA, but I’ve always been a little underwhelmed with Google AdWords. The business model of pay-per-click (PPC) is great. The ability to scale to thousands of micro-targeted ads is great. The analytics and testing capabilities are pretty good. And, hey, major hats off to intercepting buyers

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Is marketing becoming a math state? Is that good?

May 23, 2011

There’s a fascinating debate raging in the DigitalNext section of Ad Age that captures some of the current “culture wars” on Madison Avenue between marketers (“mad men”) and technologists (“math men”). A few weeks ago, Kendall Allen wrote a piece titled: The Dangers Of Online Advertising’s “Math State” that begins with this shot across the

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Put strategy and creative ahead of marketing technology

May 15, 2011

Where should marketing technology live in the marketing organization? I agree with Forrester’s recommendation of creating an office of marketing technology within the department — headed by a marketing CTO or chief marketing technologist, reporting to the CMO. (For smaller companies, that “office” might consist of a single marketing technologist with many hats.) But what

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5 Strategies for Business, Life and Really Hard Math Problems

May 13, 2011

These are remarks I’m delivering today for the Phi Beta Kappa induction ceremony at my alma mater, the School of General Studies at Columbia University. Since these five strategies come in handy in my work nearly every day, I thought I share them here as well. When I arrived at Columbia, a 30-year-old software entrepreneur

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Forrester: Establish a marketing technology office

May 12, 2011

A recent Forrester report on Understanding The Marketing Technology Buying Process (which is also available from Neolane) had a few exciting revelations. Their survey of 137 customer intelligence professionals — whom they see as a new breed of marketer — showed that marketing is now starting to lead the buying process for marketing technologies. I

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From marketing specialties to marketing mash-ups

May 6, 2011

Written version of my Search Insider Summit presentation today: In the beginning, there was marketing. Simply marketing. Then, in the era of Mad Men, the marketing universe split in two. Suddenly, we had brand marketing, building a brand image, a position in the market — marketing above the fray. Versus direct marketing, right down in

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A Few Good Marketers

May 3, 2011

Jessep: You want conversions? Kaffee: I think I’m entitled to them. Jessep: You want conversions? Kaffee: I want the clicks. Jessep: You can’t handle the clicks! Son, we live in a world that has web pages. And those web pages have to be built for persuasion. Who’s going to do it? You? You, IT manager?

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Lobbying for marketing technologists outside IT

April 26, 2011

Last month, the IT Services Marketing Association published an interview with me, Do You Need a Chief Marketing Technologist? (Note: the article is free for ITSMA members, but $195 for everyone else.) Although I’ve made the case for a chief marketing technologist several times before on this blog (my original post, my Search Insider presentation,

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