Analytics: it’s not about the math
Earlier this month, I attended eMetrics and Conversion Conference in San Francisco, part of a “data-driven business week” federation of related events. One of the highlights was a keynote by Tom Davenport — author of the bestseller Competing on Analytics — titled “The New Quantitative Era.” Tom started with the observation that analytics teams are blossoming like flowers in Springtime throughout organizations. Web analytics, marketing analytics, HR analytics, supply chain analytics, predictive analytics, even actuarial …