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The single most valuable marketing capability today

The following is a foreword I wrote for a new Agile Marketing white paper produced by Valtech. We’re privileged to live in the most exciting time in the history of marketing. While every profession has been impacted by the explosion of ubiquitous computing and connectivity in the digital age, the impact on marketing has undoubtedly been the most profound. As the world has moved online, the distance between companies and customers has collapsed to zero. …

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The wild marketing technology alliance of Infosys and WPP

I had an interesting call earlier this week with Samson David, the global head of business platforms for Infosys. Our chat came about because Infosys, in partnership with WPP and its Fabric subsidiary, is now promoting its own marketing technology platform for major brands, BrandEdge. There are so many fascinating layers to this story, it’s hard to know where to begin. First, the facts. BrandEdge is a software solution developed by Infosys that aims to …

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25% of these firms have a chief technologist in marketing

Julie Schwartz, SVP of research for the Information Technology Services Marketing Association, shared some fascinating results from a recent survey on marketing transformation they conducted with the following companies: They asked marketers in these firms about a number of different roles — community manager, social engagement leader, chief content officer, data scientist, and chief technologist: Do you have this role now? Do you expect to have this role in the next 1-3 years? Do you …

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CMOs are the new CIOs — crazy or prescient?

A headline on Forbes caught my eye the other day: Are CMOs the New CIOs? It cites the Gartner study following the money from IT to marketing and concludes (emphasis added is my own): The convergence between marketing and technology is undeniable, and it’s still in its infancy. Imagine a world where a brand’s success will ultimately come down to how well it can handle and leverage an infinite network of relationships and market interactions. …

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Marketing technology: suite, platform, or portfolio?

This is a follow-up to my post on why marketing software will never be like ERP (but it’s still going to be a ridiculously huge, multi-billion dollar industry). The marketing technology landscape continues to expand and evolve at a breakneck pace. But while its vibrancy is in large part due to a fertile environment for start-ups, the hundreds of billions of dollars at stake in this reincarnation of the marketing industry has attracted the attention …

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The tech talent time bomb in marketing

One of the other points that leaped out at me in the Econsultancy/Adobe report I discussed earlier this week — Are agencies hopelessly screwed or on the verge of a spectacular Renaissance? — was the increasing challenges of finding good technical talent. Under the heading “the tech talent time bomb,” the report cites research from McKinsey that claims: “By 2018, the United States alone could face a shortage of 140,000 to 190,000 people with deep …

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The marketing technology ecosystem wheel

Experian — another one of those multi-billion dollar companies engaged in enterprise marketing — released their 2012 Digital Marketer Trend and Benchmark Report earlier this week. Right up in the front of this hefty 154-page report is a spread on understanding the marketing technology ecosystem — which is clearly the substrate upon which modern marketing is being built. Experian includes a couple of great infographics that help visualize all of the different pieces in that …

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Why marketing software will never be like ERP

I ran across a thought-provoking article earlier this week on GigaOm — Marketing is the next big money sector in technology — by Ajay Agarwal of Bain Capital Ventures. It begins with the reference to the Gartner report from December the suggested by 2017, CMOs will have larger technology budgets than CIOs, which is a great place to start. Ajay predicts that a new wave of companies leveraging big data for the benefit of driving …

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State of the Marketing Technologist 2012

It’s that time of year again. This blog’s anniversary — our fourth (!) — and time to look at the evolution of the “marketing technologist” meme over the past year. First, let’s start with an update on Google searches: Google Search February 2008 February 2011 February 2012   chief marketing technologist 320 320,000 265,000 ↓ 17% director of marketing technology 7,520 847,000 1,670,000 ↑ 97% marketing technology   625,000 2,670,000 ↑ 327% marketing technologist   109,000 203,000 ↑ 86% …

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The Marketing Technology Frenemy Triangle

The title of an article in last week’s AdAge Digital was Tech-Consulting Giants Slide Closer to Creative-Shop Turf. The subhead read, “Deloitte, Accenture are among big IT players looking to learn digital biz of marketing brands to consumers.” You can almost hear the sound of cappuccino being sneezed out in a Madison Avenue office somewhere. Brian Whipple, the CEO of Accenture Interactive, was quoted as saying, “Clients, in my view, are finding it more credible …

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