Reflections on marketing technology for a New Year
I believe that marketing — as a function, a profession, and an industry — is experiencing transformational changes and disruptive innovation, driven by the evolving capabilities and culture of the Internet and a new generation of marketing technology software. It is becoming more distributed in execution, more personalized in communications, and more fluid across boundaries inside and outside the firm. Its cycle speed is accelerating, its tactical building blocks are fragmenting — from a few …
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